McDonald's® - Chester Retail Pk

Welcome to McDonald's® - Chester Retail Pk, a fast-food staple nestled within the bustling Chester Retail Park. Known for its signature golden arches, this McDonald's location serves up the beloved classics and innovative menu items that have made the brand a household name. Located conveniently at Old Seals Way, CH1 4, it offers a prime spot for families, shoppers, and those simply craving a quick bite.

However, upon delving deeper, the experiences shared by customers paint a mixed picture of what to expect at this particular outlet. With a mix of high anticipation and occasional disappointment, visitors have noted both the charm of the McDonald's menu and the inconsistency in customer service.

  • Menu Highlights: From the iconic Big Mac to the tasty McFlurrys, the menu promises a variety of choices that cater to all ages and preferences. The addition of seasonal items often adds an element of excitement for returning customers.
  • Utility & Convenience: Positioned in a retail park, it’s an ideal stop for those shopping or on the go. The drive-thru offers a quick and easy way to enjoy meals when time is of the essence.

Despite its perks, recent reviews highlight some significant issues. Customers such as Олександр Ужва and Ken Kennedy have shared frustrations about delays and service hiccups, mentioning long waits for orders and incorrect items. The sentiment is echoed by others who reported unprofessional behavior from staff, further casting a shadow over what should be a pleasant dining experience.

In particular, customer experiences like that of darren wood, who had to deal with incomplete drink orders and service errors, underscore a potential need for improvement in staff training and operational efficiency. Such feedback, while highlighting the areas that need attention, also reminds us that every dining establishment has its off days.

In conclusion, while McDonald's® - Chester Retail Pk holds the promise of delicious fast food and convenience, the service quality and operational consistency appear to be matters for the management to address. As a food reviewer, it's clear that while the menu remains strong, the overall experience must match the expectations set by the iconic brand. For fans of McDonald's, this location may still be worth a visit, but with a note to approach with a sprinkle of patience!

McDonald's® - Chester Retail Pk Menu

Location

Address: Chester Retail Park, Old Seals Way, CH1 4
Phone: (124) 437-0202

🕓 Work Hours
MON 10:55 - 2:00
TUE 10:55 - 2:00
WED 10:55 - 2:00
THU 10:55 - 2:00
FRI 10:55 - 2:00
SAT 10:55 - 2:00
SUN 10:55 - 2:00

Last Reviews

  • Author: Олександр Ужва

    19 February 2025

    Crew who were at : th January, were doing mc flurry brownie and wrap minutes, I could not wait for it as i had to go so my order wasn't done after this time, as an ex manager i kindly ask to have a conversation with someone who was leading that night, i don think workers can laugh and basically skiving on front while there are plenty of drive through orders and five in store, i don't think that is acceptable so please take it under consideration!!!!

  • Author: R

    19 February 2025

    If I could give zero starts I would. The person taking payment didn’t even acknowledge I was at the window, was talking over the headset to someone else, didn’t say a word and just stuck the card machine out at me. Absolutely appalling customer service. No please or thank you, not a word said, didn’t even tell me the price. Then I got home to find my order was wrong!! Phoned the restaurant and said they don’t do refunds over the phone so I’d have to drive back to them, and was met with attitude. Absolute disgrace. Unable to eat the food. Not the first time my order has been wrong. I’d advise customers to check their food before they leave the drive thru!

  • Author: darren wood

    19 February 2025

    Not sure what the name of the person who gave us our drinks but they had blue hair.We had received drinks, all of them were only filled up half way so we asked if we could have them filled to the top and the blue hair person slammed their hands on the counter and rolled their eyes. We also waited minutes at the original screens at the drive through whilst the other side got served immediately, then had to wait extra time for our food which was then cold when we got it.

  • Author: Ken Kennedy

    19 February 2025

    Literally the worst McDonald's I've been too. Waited minutes for a Sausage and egg mcmuffin and a latte. The bloke who was before me waited longer just for a coffee. I only live a couple of minutes away in the car and when I got home both my food and drink were cold. If i get a response to this to say it was busy then thats a lie. There was people inside and the drive through was quiet. The worst thing is the manager on duty who eventually brought my food and drink offered no apology whatsoever. Absolute shocker! Don't take my word for it. Read the other reviews. And none of them get replies

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